Contact Us

Last Updated: June 30, 2026

We're always happy to hear from fellow adventurers!

Whether you have a question about your order, one of our creatures, or anything else, we're here to help.

Customer Support

For questions about:

• Orders
• Shipping
• Returns or replacements
• Products
• General inquiries

Please contact us using our Contact page or email us at:

📧 hellochaoscrewco@gmail.com 

Response Time

We aim to respond to all inquiries within 1–2 business days.

Messages received on weekends or holidays will be answered as soon as possible during normal business hours.

Before Contacting Us

To help us assist you quickly, please include:

• Your name
• Order number (if applicable)
• A brief description of your question or concern
• Photos, if you're reporting a damaged or incorrect item

We're Here to Help

At Chaos Crew Rescue, we want every adventure to be a great one. If something isn't right, please let us know, and we'll do our best to make it right.

Thank you for being part of the Chaos Crew Rescue community! 🐾🌎